A predictable sequence, so you always know what happens next.
Enquiry
You send the requirement by phone, WhatsApp, email or the enquiry form.
Assessment
We ask questions, and where it matters we visit the site to see the conditions.
Proposal
A written scope and quotation covering hardware, work and timeline.
Execution
Supply, installation and configuration, scheduled around your working hours.
Handover
Testing, user handover and documentation of what was installed.
Support
Ongoing maintenance, AMC or call-out support as you prefer.
Maintenance & AMC
Keep it running, not just installed
Most IT problems are predictable — failing drives, overloaded storage, dusty machines, expired licences, ageing batteries. An AMC exists to catch them before they stop your day.
Scheduled preventive visitsCleaning, health checks, updates and storage review on an agreed cycle.
Fault responseAgreed response commitments for breakdowns, with parts sourced where required.
Backup and licence checksConfirming backups actually ran and renewals are not about to lapse.
Asset and service recordsA record of what you have and what was done to it.
If your question is not here, call or message us — we will answer it plainly.
Yes. We offer comprehensive and non-comprehensive AMC covering scheduled preventive visits and fault response, with the exact terms agreed in writing.
In most cases yes. We will assess the existing setup first and tell you honestly what is supportable and what should be replaced.
Yes. We are based on University Road in Udaipur and attend on site for installation, maintenance and fault calls.
Where the work would disrupt your operation — cabling, server migration, network changes — we schedule it around your working hours by prior arrangement.
The number of machines and users, what is installed today, the site location, and what you want the outcome to be. That is usually enough to give you a scope and price.
Need the right IT solution for your business?
Message us on WhatsApp, call, or send an email — you reach us directly, and we will help you scope the requirement before you buy.